Our Warranties
If you would like to lodge a warranty request, please use the Warranty Registration Form.
IPP LED Lights
1 year warranty.
IPP will replace a faulty light after the factory has inspected the lights. Should the lights be determined to have been opened by the customer the warranty is void. If the instructions to use a 12 volt AC transformer are not followed and a DC transformer is used or it is plugged into 110 Volts the warranty is void. Customer will pay cost of transport for the light to be inspected and if replaced or returned the return postage cost.
IPP Automatic Swimming Pool Cleaners
6 month warranty.
IPP will replace a faulty pool cleaner part including the body after the factory has inspected the faulty part. Damage caused by incorrect chemical balances in the swimming pool water or abuse will not be covered. Customer will pay cost of transport for the replacement part.
*Damage caused by incorrect chemical balances in the swimming pool water or abuse will not be covered. Customer will pay cost of transport for the replacement part.